Customers Say It Best - MSSP
A Managed Service Provider's (MSP) main concern of adding security to their existing services, revolves around concerns with security expertise, management overhead, customer support and sufficient margins, while keeping costs down. A MSP simply extending their service offerings with an endpoint security solution, would be converting into a Managed Service Security Provider (MSSP), simply by adding the security element.
In most cases, a MSP lacks sufficient manpower and technical expertise to
effectively manage security services. Another obstacle is deploying a compatible
solution, still willing to support legacy software platforms, which are running
critical servers for MSP customers. In typical remediation scenarios, a user loses
data, productivity time; the infected device has to be isolated, shipped and sent to
a reimagining depot for at least a week.
Excelling in product deployment, customer service operations and an exceptional
MSSP team, joining forces with enSilo’s dedicated team, allows a seamless
deployment. Adding the ability to remotely manage, immediately creates a
valuable information security resource for a MSP to easily convert into a MSSP.
enSilo’s solution is easy to install with thin disk space and less than 1% CPU
utilization making it possible to secure critical legacy software platforms.
A combination of automation and orchestration capabilities provides an elevated
product offering, including alert management, 24 hour monitoring service and an
ease of reporting. Another added value is virtual patching in response of a
vulnerability in the system without user interruption.
It makes sense for a Managed Service Provider (MSP) to add an additional service
of providing information security, enabling their managed services to be complete
and evolve becoming a MSSP (Managed Security Service Provider). Easy
installation, minimal management due to the ability to automate and simplifying
security operation, creates an easy transition for a MSP adding security to their
stack of services. Also, enhancing the security posture by providing efficient
security services to protect legacy systems allowing a partnership to facilitate
customers that are normally out of scope, due to outdated software.